Recording and correcting attendance

Maintain each employee's daily clock-in and clock-out record.

Needs: Pro · HR

Attendance records the employee's day at work. It is separate from CRM time entries used to bill customers, and it is not a payroll calculation system.

Record clock-in and clock-out

Use the attendance screen or employee self-service controls available in your setup. The reviewed model stores one row per employee per date. Editing a time corrects that daily row rather than creating a second shift record.

Calculated hours require both a clock-in and a clock-out. If a person appears present but has no duration, check for a missing time before changing the status.

Correct a record

1. Find the employee and date.
2. Compare the saved times with the correction that has been confirmed through your attendance process.
3. Update the allowed fields in the editor.
4. Reopen the row and check the calculated hours and status.
5. Check the exception report for any remaining incomplete information.

Use your organization's normal approval process for corrections. The editor allows an authorized user to make the change, but the application does not establish what time the person actually worked.

Investigate report differences

Compare attendance with approved leave when needed. A missing clock-out may be an incomplete record rather than an absence, and a long recorded day does not by itself confirm approved overtime.

For billable customer work, use Time. For leave allowances and approval, use Leave.